Terms and Conditions

By accessing or using this website and any related services, you agree to these Terms and Conditions. If you do not agree with these terms, do not use the website or services.

These Terms apply to all visitors, users, and others who access the services. They govern your use of the website and any content, features, or services provided.

Acceptable Use: You may use our services only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the services or other users' access. You must not attempt to breach security or reverse-engineer our systems.

Account Responsibility: If you create an account, you are responsible for keeping your login details confidential and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

Intellectual Property: All content, trademarks, logos, and materials on this site are owned or licensed by us. You may view and download material for your personal, non-commercial use only. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.

Disclaimers and Limitation of Liability: The services are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages resulting from your use of the site or services.

Changes and Termination: We may suspend or terminate access to the site or services for violations of these Terms. We may also modify these Terms at any time; continued use after changes indicates your acceptance of the revised terms.

Governing Law: These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of law principles.

Contact: If you have questions about these Terms, contact us at [contact email].

1. Scope of Work

All work carried out by Holmes & Homes Plastering (“the Contractor”) is based on the agreed quotation or written scope provided to the customer (“the Client”). Any additional work requested that falls outside the agreed scope will be charged separately.

2. Acceptance of Quotation

Acceptance of a quotation, booking confirmation, or payment of a deposit constitutes agreement to these Terms & Conditions.

3. Pricing & Validity

All quotations are valid for 30 days unless otherwise stated. Prices are based on the information provided at the time of quoting. Any changes to site conditions, access, or required materials may result in a revised price.

Payment Terms

4. Deposit

A deposit may be required to secure the booking and cover material costs. Deposits are non‑refundable once materials have been purchased or work has commenced.

5. Payment Schedule

Unless otherwise agreed in writing:

Domestic work: Payment is due in full upon completion of the job.

Commercial work: Payment terms are strictly 14 days from the invoice date.

Staged payments may be required for larger projects.

6. Late Payments

Late payments may incur:

Interest at 8% above the Bank of England base rate, calculated daily.

Reasonable recovery costs, including administrative fees and third‑party collection charges.

The Contractor reserves the right to pause or withdraw services if payments are overdue.

7. Payment Methods

We accept bank transfer and other methods as stated on the invoice. The Client is responsible for ensuring payments are made to the correct account.

Responsibilities & Site Conditions

8. Access & Preparation

The Client must ensure:

Clear access to the work area.

Rooms are emptied or items moved away from walls/ceilings unless otherwise agreed.

Power, lighting, and water are available on site.

If the Contractor must move furniture or prepare areas, additional charges may apply.

9. Protection of Property

While every effort is made to protect floors, fixtures, and furnishings, the Client is responsible for removing valuables and fragile items. The Contractor is not liable for accidental damage to items left in the work area.

10. Structural & Pre‑Existing Issues

The Contractor is not responsible for:

Hidden defects (e.g., damp, loose plaster, structural movement).

Cracks caused by building movement after completion.

Failures caused by unsuitable surfaces or materials not installed by the Contractor.

Any unforeseen issues discovered during the job will be discussed with the Client and may require additional work at extra cost.

Workmanship & Materials

11. Quality of Finish

Plastering is finished to a smooth, paint‑ready standard. Minor surface variations are normal and acceptable within industry standards. The Contractor is not responsible for imperfections caused by:

Poor lighting conditions

Existing uneven walls

Client‑supplied materials

12. Drying Times

Plaster requires natural drying. The Client must not force‑dry surfaces using heaters or dehumidifiers unless advised. Damage caused by improper drying is not the Contractor’s responsibility.

13. Materials

All materials remain the property of the Contractor until full payment is received.

Changes, Delays & Cancellations

14. Client Cancellations

Cancellations within 48 hours of the start date may incur charges for lost labour time and any materials already purchased.

15. Contractor Delays

If delays occur due to weather, supply issues, or unforeseen circumstances, the Contractor will notify the Client and reschedule as soon as reasonably possible.

16. Additional Work

Any changes requested by the Client must be agreed in writing and may affect the completion date and final cost.

Liability & Legal Coverage

17. Insurance

Holmes & Homes Plastering holds full public liability insurance. Proof can be provided upon request.

18. Limitations of Liability

The Contractor is not liable for:

Consequential losses (e.g., delays to other trades).

Damage caused by third parties working after completion.

Issues arising from damp, leaks, or structural movement.

19. Complaints

Any concerns must be raised within 7 days of completion. The Contractor will assess and, where appropriate, rectify issues related to workmanship. No deductions may be made from the invoice without written agreement.

20. Ownership of Work

All work remains the property of the Contractor until full payment is received. Failure to pay may result in legal recovery action.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.